Remote Services
Internet Connection Providing Computer Maintenance And Service
What is it?
Remote support is a quick and efficient way for us to Service, Secure, and Maintain the operation health of your computer. Raven can connect to your personal PC, Home or Small Business Office Network and fix your computer systems in most cases without having to transport your computer anywhere.
It's a convenient way for your PC to be repaired in your home without the extra expense of having a technician physically go to your home to assess and repair your computer.
With Remote Services, our technicians can install and upgrade new versions of software, remove viruses and malware, debug Windows issues, assess hardware issues, and return the operation of your computer back to its peak proficiency.
How does it work? When your computer has an issue and you require assistance we can connect to your PC through the internet. You simply download our remote support program, and it will allow our technicians to make a secure connection to your computer.
From there our technicians will be able to not only see your computer screen but control the system as if they were there. This allows us to make any software repairs to your system without ever leaving your home.
Is it safe? Yes it's completely safe. All Connections are fully secured and encrypted so that no information cannot be seen by anyone but you and our technician who connects to your PC. You will be able to watch on your monitor everything the technician is doing, while he is doing it.
What is required? All that's required is a high speed internet connection (DSL, 3G, 4G, WiMAx, or cable), and a Windows or Mac Operating system.
Remote support is a quick and efficient way for us to Service, Secure, and Maintain the operation health of your computer. Raven can connect to your personal PC, Home or Small Business Office Network and fix your computer systems in most cases without having to transport your computer anywhere.It's a convenient way for your PC to be repaired in your home without the extra expense of having a technician physically go to your home to assess and repair your computer.
With Remote Services, our technicians can install and upgrade new versions of software, remove viruses and malware, debug Windows issues, assess hardware issues, and return the operation of your computer back to its peak proficiency.
How does it work? When your computer has an issue and you require assistance we can connect to your PC through the internet. You simply download our remote support program, and it will allow our technicians to make a secure connection to your computer.
From there our technicians will be able to not only see your computer screen but control the system as if they were there. This allows us to make any software repairs to your system without ever leaving your home.
Is it safe? Yes it's completely safe. All Connections are fully secured and encrypted so that no information cannot be seen by anyone but you and our technician who connects to your PC. You will be able to watch on your monitor everything the technician is doing, while he is doing it.
What is required? All that's required is a high speed internet connection (DSL, 3G, 4G, WiMAx, or cable), and a Windows or Mac Operating system.
- Windows System Requirements: Windows XP 256MB of Memory or Higher, Windows Vista or 7 512MB or Higher
- Mac System Requirements: Mac OS 10.4 and Higher
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